by Andrew Whiteman
Ask just about any computer user if they use or have used Microsoft Word and you can confidently expect the answer “yes”. Word is everywhere, even on Apple Mac. So, most bosses automatically assume that their people know how to use it and they do, up to a point. But many casual Word users make some pretty basic mistakes. This article looks at the most common.
* When creating a document to be printed on a particular type of stationery, such as letter-headed paper, many Word users have the habit of using the Return key to create space at the start of the document. What they should be doing is changing the top margin. To change the margins in Word 2007, click on Margins then Custom Margins in the Page Layout tab on the ribbon. In previous versions of Word, choose Page Setup from the File menu.
* Leaving two spaces after the period which ends each sentence is another common error among users. In fact, one space is fine with modern typefaces since they are proportionally spaced (e.g., the letter “w” takes up more space than the letter “i”). The two space habit is a throwback to the days when people were using typewriters with monospace typefaces such as Elite and Courier.
* The habit of pressing the Return key twice at the end of each paragraph is not a good idea because it creates a sea of extra white space on the printed page. Only one return should used to end the paragraph. Extra space can then be added using the paragraph spacing commands. To find these options, in Word 2003 or earlier, choose Paragraph from the format menu. In Word 2007, click on the Page Layout tab.
* People who have never had any formal Microsoft Word training can perhaps be forgiven for not fully understanding how tabs work. You will even see some users attempting to align elements by using the space bar and, of course, when they print the document, nothing is properly aligned. As experienced users will know, the Tab key should be used; not the space bar.
* Word, like most text handling software has default tab stops. So, a lot of users align their columns by pressing the tab key repeatedly if necessary to move to closest default tab. This leads to inconsistency in the number of tab characters between columns and should be avoided. It’s much better to click on the Word ruler to set up your own tabs just where you need them.
* Some Word users, even experienced ones, are so seduced by the Format Painter, that they rely on it to maintain consistency of formatting throughout a multi-page document. It is much better to use Microsoft Word’s styles to make your text formats consistent. With styles, at any time, you can go back and change the attributes associated with a style and your changes will update all text in that style.
* Then there’s the question of who’s in charge: Word or the user. You will often hear users complain that Word has a mind of its own: “It tries to do everything for you”. Remember, almost any setting in Word that irritates you can be modified by going to Tools - Options in Word 2003 or earlier or choosing Word Options from the Office Button in Word 2007.